its been a while since we've seen you!

A lot has changed around us since in the past year. but one thing that remains the same is our commitment to play, learning and exploration. As we reopen our doors, we are making strides to continue to provide children and families with everythingimaginable in a clean safe environment. 

At GCM we are committed to ensuring the health and safety of all our visitors and staff – and everyone plays a part. While visiting the Museum please always remember to WEAR a mask, WAIT at least six feet apart, and WASH your hands frequently.

visitor and staff health

  • training: All GCM staff will complete the state’s “Count on Me NC” courses as a commitment to making North Carolina healthier for all of us. Training will cover proper cleaning and disinfecting to help keep everyone in the Museum safe. Staff will also receive training on new COVID-related operational procedures before reopening.
  • face coverings: All visitors and staff aged three and older are required to wear a face covering throughout their visit to the Museum unless an that visitor or staff member has an exception as listed by the NCDHHS. Face coverings are to be worn indoors and outdoors throughout the visit, and are to be worn covering the nose and mouth. Face masks are not required in the Snack Shack or Nannie’s Patio while seated and actively eating or drinking. Face coverings for children and adults will be available for purchase at check-in. This is a requirement regardless of vaccine status.
  • social distancing: Visitors and staff are strongly encouraged to stay 6 feet away from other visitor groups when possible. Signage throughout the Museum will remind children and families to maintain their distance from other groups. Dining tables and benches have been placed 6 feet apart. Museum staff will continuously monitor each area to remind visitors to social distance.
  • stay at home: The safety of visitors and staff are our top priority at GCM. As a result, visitors exhibiting symptoms of sickness is/will be asked to leave the Museum. These symptoms include fever, chills, fatigue, headache and/or excessive coughing. Any staff member exhibiting symptoms of COVID-19 will be sent home immediately and staff members with direct exposure will not be able to return to work until their health status can be confirmed.
  • food and drink: Visitors are welcome to bring in outside food and drink. Vending machines will be available in Snack Shack. All food and drink can be enjoyed in Snack Shack and on Nannie’s Patio. These areas are routinely cleaned and sanitized before each scheduled visit opening. Visitors are not permitted to consume food and drink (other than water) in play areas.

cleaning and sanitization

  • Cleaning by a professional cleaning service takes place routinely throughout the week and includes floors, restrooms, and surfaces.
  • Staff will clean and sanitize high touch, wipe-able surfaces and props throughout the day using CDC/WHO EPC-approved hospital grade and child-safe cleaning supplies. Disinfecting products are thoroughly reviewed to make sure they adhere to CDC guidelines for effectiveness and staff are trained to use these products accordingly.
  • Staff will use checklists to ensure cleaning and sanitization procedures are done to standard. A supervisor will be on premises at all times to ensure Museum Health, Safety, Cleanliness, and Sanitization procedures are followed.
  • Signs are displayed in each Museum restroom to remind visitors to wash their hands.
  • Hand sanitizer stations are located throughout the Museum floor.
  • “please clean me!” bins are provided throughout the Museum for items that have been placed in mouths or otherwise soiled.
  • Our Water Wonders exhibit is filtered and continuously cleaned through a UV sterilizer. Chlorine, alkaline, and PH levels are checked daily.
  • Staff are required to regularly wash their hands.
  • Our visitors are welcome and encouraged to notify Museum staff if an area or object needs attention.

facility

  • Visitor capacity will be limited to 250
  • Social distancing measures and hand washing and sanitizing procedures will be posted clearly throughout the Museum’s public areas.
  • Restrooms will have posted capacity limits and signage to encourage appropriate hand washing and sanitization procedures.
  • Contactless soap and paper towel dispensers will be in use in the restrooms, and touchless door operation will be encouraged.
  • Water fountains will be inoperable and marked as closed.